Legal

Terms & Conditions

Last Updated: June 9, 2026

Welcome to Sollvin Pvt. Ltd. These Terms & Conditions govern your access to and use of our website, services, products, and digital solutions. By accessing our website or engaging with our services, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

1. About Sollvin

Sollvin Pvt. Ltd. provides technology and digital solutions, which may include:

  • Website and web application development
  • UI/UX and digital interface design
  • Software development
  • AI and automation solutions
  • Digital transformation services
  • Business and market analysis
  • Maintenance and technical support
  • Custom digital solutions
  • Other technology-related services as agreed with the client

The exact scope of services provided to a client will depend on the proposal, quotation, agreement, or project specification issued by Sollvin.

2. Eligibility

By using our website or services, you confirm that:

  • You have the legal capacity to enter into an agreement where applicable.
  • The information you provide to us is accurate and complete.
  • You will use our services only for lawful purposes.
  • You will not use our services to violate any applicable law or regulation.

Where a client is a company, organisation, or other legal entity, the individual accepting these Terms represents that they are authorised to act on behalf of that entity.

3. Service Engagements

Before beginning a project, Sollvin may provide the client with a proposal, quotation, project scope, agreement, invoice, or statement of work. The document may specify:

  • Project requirements
  • Deliverables
  • Timeline
  • Pricing and payment terms
  • Number of revisions
  • Client responsibilities
  • Support and maintenance terms
  • Third-party services or integrations
  • Other project-specific conditions

Where a separate written agreement exists, the specific agreement will govern the relevant project in the event of a conflict with these general Terms.

4. Project Requirements and Client Responsibilities

Clients are responsible for providing accurate information, content, credentials, approvals, branding materials, assets, and other resources reasonably required to complete a project.

Delays caused by incomplete information, delayed approvals, unavailable resources, or changes requested by the client may affect the project timeline. Sollvin will not be responsible for delays that are primarily caused by the client's failure to provide required materials, information, feedback, or approvals.

5. Changes and Revisions

Projects may include a defined number of revisions depending on the selected service package or project agreement. Additional changes outside the agreed scope may result in additional charges and/or an extension of the delivery timeline. Major changes to the original requirements may be treated as a new scope of work.

6. Pricing and Payments

All service charges will be communicated to the client before the relevant work begins, unless otherwise agreed. Depending on the project, Sollvin may require:

  • An advance payment before starting work
  • Milestone-based payments
  • Payment upon completion
  • Recurring subscription or maintenance payments

Invoices must be paid within the period specified on the invoice or agreement. Sollvin reserves the right to pause work, withhold delivery, or suspend services if payments remain overdue.

7. Refunds and Cancellations

Refund eligibility will depend on the nature and stage of the project and the applicable project agreement. Because many of our services involve customised work, design, development, research, or allocation of technical resources, payments for work already completed may not be refundable.

If a client cancels a project after work has started, the client may be responsible for payment for work already completed, resources committed, and approved expenses incurred up to the cancellation date. Any refund, where applicable, will be handled according to the specific agreement between Sollvin and the client.

8. Delivery and Acceptance

Sollvin will make reasonable efforts to deliver projects within the agreed timeline. Delivery timelines may change due to:

  • Changes in project requirements
  • Delayed client feedback
  • Third-party service issues
  • Technical limitations
  • Unforeseen development requirements
  • Events beyond Sollvin's reasonable control

A deliverable may be considered accepted once the client approves it or begins using it commercially, unless otherwise agreed in writing.

9. Intellectual Property

Unless otherwise agreed in writing, Sollvin retains ownership of its pre-existing intellectual property, including frameworks, libraries, reusable components, templates, internal tools, development methodologies, code structures, design systems, and proprietary technologies.

Upon full payment, the client will receive the rights to the final deliverables specifically created for the client, subject to any third-party licences and the terms of the applicable project agreement.

Third-party software, fonts, APIs, plugins, stock assets, open-source software, and other third-party materials remain subject to their respective licences.

10. Client-Provided Content

The client retains responsibility for content, images, logos, documents, data, trademarks, and other materials supplied to Sollvin. The client represents that they have the necessary rights and permissions to provide such materials for use in the project.

Sollvin will not be responsible for claims arising from unauthorised or unlawful materials supplied by the client.

11. Third-Party Services

Some projects may depend on third-party services, platforms, APIs, hosting providers, payment gateways, cloud services, domain providers, communication platforms, or other external technologies.

Sollvin does not control third-party services and cannot guarantee their continuous availability, pricing, policies, security, or functionality. Additional third-party charges may be payable directly by the client unless otherwise agreed.

12. Website and Software Availability

We aim to provide reliable and secure services; however, we do not guarantee that our website, software, applications, or digital services will always be available without interruption, completely error-free, free from bugs, compatible with every device or software environment, or free from third-party interruptions.

We may temporarily suspend services for maintenance, upgrades, security purposes, or other operational reasons.

13. Security

Sollvin takes reasonable measures to protect systems and information under our control. However, no internet-based system can be guaranteed to be completely secure.

Clients are responsible for maintaining the security of credentials, accounts, passwords, API keys, and other access information provided to them. Clients should promptly notify Sollvin if they believe that an account or credentials have been compromised.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Sollvin will not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, business opportunities, or goodwill, arising from or related to the use of our services or website.

Sollvin's total liability for any claim arising from or related to a specific project will not exceed the total amount paid by the client for that project, unless otherwise required by law.

15. Warranties and Representations

Sollvin represents that it will provide services with reasonable skill and care. Sollvin does not warrant that any service, product, or deliverable will be completely error-free or meet every specific requirement not expressly agreed upon.

To the extent permitted by applicable law, all other warranties, express or implied, are excluded.

16. Confidentiality

Sollvin will treat non-public information shared by clients as confidential and will not disclose it to third parties except as necessary to provide the services, as required by law, or as agreed with the client. Clients should not share Sollvin's internal processes, pricing, proprietary tools, or confidential business information with third parties without permission.

17. Prohibited Use

You must not use our website or services to:

  • Violate any applicable law or regulation
  • Infringe the intellectual property rights of others
  • Engage in fraudulent, deceptive, or harmful activity
  • Transmit malicious code, malware, or harmful software
  • Attempt unauthorised access to any system or network
  • Interfere with the operation of our website or services
  • Collect personal information without authorisation
  • Use our services to harm, threaten, or harass others

18. Termination

Either party may terminate a service engagement in accordance with the specific project agreement. Sollvin may suspend or terminate access to its website or services if a client breaches these Terms, fails to make required payments, or engages in prohibited conduct.

Termination will not affect rights and obligations that have already accrued.

19. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or our services will be subject to the jurisdiction of the appropriate courts in India, unless otherwise agreed in a specific project agreement.

20. Changes to These Terms

Sollvin may update these Terms from time to time. Changes will be published on this page with an updated "Last Updated" date. Continued use of our website or services after updated Terms are published constitutes acceptance of the updated Terms. We encourage you to review these Terms periodically.

21. Contact Us

If you have questions about these Terms or our services, please contact us:

Sollvin Pvt. Ltd.

India

sollvin.pvt.ltd@gmail.com

©️ 2026 Sollvin. Engineering Excellence.